Refund policy

Refund Policy

We offer a 30-day return window from the date of delivery.

To be eligible for a return, items must be unused and unworn, and in their original packaging.

To start a return, contact us at xpbdesigns@gmail.com. Items sent back without first requesting a return will not be accepted.

Return shipping costs are paid by the customer, unless the item arrived damaged, defective, or wrong.

Damaged, defective, or wrong items: please inspect your order upon receipt and contact us at xpbdesigns@gmail.com within 30 days of delivery if the item is damaged, defective, or you received the wrong item, and we'll make it right.

Refunds: once we receive and inspect your return, we will notify you whether the refund was approved. If approved, the refund will be issued to your original payment method. Please allow some time for your bank or card issuer to process and post the refund.

Questions? Contact us at xpbdesigns@gmail.com.